Personal Data Privacy policy

Confidentiality & Data Protection

MASTORAKIS GOSPEL OF ARISTIDES (CLOTHING TRADE) company, VAT No: 10957629, based in Thessaloniki, created this website for the sole purpose of serving its customers, using responsibly the information collected. To obtain your best service, you, the users of the website, may provide us with information related to the execution of your order. We are committed to respecting and protecting your privacy and to complying with applicable data protection and privacy laws.

The processing of your personal data is governed by the following rules and conditions, in accordance with the relevant provisions of the Greek and European Union legal framework for data protection, including the General Data Protection Regulation (GDPR), and the relevant guidelines and regulations decisions issued by the Hellenic Data Protection Authority, which you, as users of the website, accept by using the services of the website. At the same time, the use of this website implies acceptance by you and the terms of use that are communicated to you on the website.


You, the users of this website, accept that any information you provide when using it, you provide it voluntarily and after you have read and accepted the terms of use and terms of protection of personal data. The provision of the requested information is necessary both for the proper and timely execution of your order and for the maximum protection of transactions through 

The details of the users (name, e-mail address, home address, contact phone, etc.) and transactions of the users of the e-shop are considered confidential, as in the usual transactions in a physical store.

Users when providing their data in their transactions as they are in the present, will be informed by and will consent and accept the forthcoming processing of these personal data, for the needs of smooth and easy transactions between parties. Expressly stated that the recipients of the information and information you provide, are only the employees and employees of our company in the execution of the transaction. commits not to make available or in any way publish and/or share the personal data of its visitors/users to any third party. may only transfer personal data of its visitors/users to third legal and/or natural persons if: (a) has the explicit consent of visitors/users to channel personal data, (b) the channeling of personal data to legal and/or natural entities cooperating with becomes necessary to implement the desires and/or orders of visitors/users. Legal and natural entities cooperating with  shall have the right to process personal data which visitors/users of submit to it only to the extent strictly necessary to provide support to; (c) is required by compliance with the relevant provisions of the law and with the official authorities only.

Collecting information designed its website so that its users can visit it without having to reveal their identity unless they wish to. They are asked to provide us with information about their personal data only in case they want to order products, register on our website and/or send email to

Use of Information collects five types of information about users: (1) data that the user gives us when registering as a customer, (2) data that the user gives us in order to execute his order from, (3) data that the user gives us in participations of contests held from time to time, (4) data that the user gives us for telephony and internet activations and (5) data that the user gives us when connecting through another platform (ios applications, android, Facebook, Google).

When completing any order form on our website, you will be asked for your name, address, postal code of your region, your email address, your phone, credit card details, the way of payment of the order and shipping – delivery of an order. will use the information you provide during the online delivery of the form in order to contact you about the proper and safe execution of your order (indicatively: delivery of order at your location, confirmation and customer identification in all necessary cases, special offers, draws and competitions, etc. You may choose whether or not to receive such communications from by sending your request via e-mail to

Access to Information

Every order execution and delivery of the products, require the collection of personal information. Any documentation and document certifying and declaring the identity of the customer remains strictly confidential and is only controlled by the responsible department of . Presentation and demonstration of your personal data means that you consent to the data being used by  for the above reasons. Therefore, your order of products through and acceptance of this transaction means your acceptance for the reception and processing for the above reasons and within the above frameworks by of the personal data you provide.


Cookies are small text files, which store on your computer, your mobile or other electronic device, a website when you visit it, allowing websites, such as , to work seamlessly and without technical anomalies, collect multiple user selections, identify frequent users, facilitate their access to it, and collect data to improve the content of the website.

Cookies do not damage users’ computers, but also the files stored in them. They are used to provide you with information and to process your orders and, each time you exit from the site, they are automatically deleted. Also, cookies help us analyze how you use our website and whether you experience problems while browsing. They also allow us to customize online displayed ads and offers to your interests and needs.

You must keep in mind that cookies are absolutely necessary in order for the website to function properly and smoothly. You can configure your browser in such a way that it either warns you about the use of cookies in certain services, or it does not allow the use of cookies to be accepted in any case. If you do not want to use cookies for your recognition, you cannot have further access to these services.

More information on cookies can be found at

Correction, Modification, or Deletion of Information allows its users to correct, change, complete, or delete data and information they have provided.

If you choose to delete an information, will proceed to delete that information from its records immediately, after first attempting to identify the person requesting the change with the person to whom the information relates. For any relevant information, please email .

Transactions security  is committed to ensuring the security and integrity of the data it collects about its website users and, therefore, takes the necessary measures to protect the personal data that you users provide in any way. These procedures protect users’ data from any unauthorized access or disclosure, loss, or misuse, change or corruption. uses SSL, with 128-bit encryption (the most robust one today), for secure online commercial transactions. This encrypts all your personal information, including your credit card number, name, and address, so that it cannot be read or modified while transferred to Internet. The SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet to certify websites to network users and to encrypt data between network users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thereby protecting personal information while it is being transferred. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically verifies if the data has been modified during the transfer. In the event that the user chooses to pay by credit card, the credit card transactions are done with the Piraeus Security System by Piraeus Bank.

Periodic Changes

We inform you that constantly improves its website and its related products. In this context, it will renew and modify these terms without prior notice to users. For this reason, we recommend that you read these terms at regular intervals in order to be informed about any changes in the content of this privacy policy.

Retention period of your data

Retention periods may vary considerably depending on the type of data and how it is used. The determination of the retention time of data is based on criteria, such as legal retention periods, pending or possible disputes, intellectual property or property rights, contractual requirements, operational instructions or needs and historical archiving. We will keep your contact information for as long as you remain an active customer and for three (3) years from the time of the last purchase that you registered your details. After three (3) years since your last purchase, your details will be deleted, unless you enter into a new commercial transaction with us or, where necessary, you re-consent to their processing. The tax details of each purchase are retained for 10 years from the completion of the purchase. In any case, you have the right to request the termination of newsletters and communication for advertising purposes and/or the deletion of your details at any time. Especially for the newsletters service, you can unsubscribe at any time by following the relevant link to the newsletters we send you.

Your rights

Our company ensures your rights regarding the processing of personal data and their exercise.

You have the right to:

  1. Request access to your personal data
  2. Ask for correction of your personal data if it is inaccurate or incomplete
  3. Ask for the deletion of your personal data, unless processing is necessary for the exercise of the legal rights of our company or third parties, for the fulfillment of a legal obligation, for reasons of public interest or for the defense of our legitimate rights before judicial or other authorities.
  4. Request the restriction to process your personal data only for specific purposes.
  5. Withdraw your consent to the processing of your personal data for advertising purposes and / or targeted advertising by sending an email or written request to the MASTORRAKI EVANGELIA of ARISTIDES (CLOTHING TRADE) VAT No: 109576291 using the contact details below. In this case, we will stop processing them for these purposes, without this affecting the legality of any processing until the withdrawal of your consent.

If you have any request or question regarding this policy, you can send us an email or written request to the following contact information. If you wish to exercise any of the above rights, we advise you to use the “Data Subject Request Form” and submit it to our contact information.

If you believe that your data protection rights have been violated, you can appeal to the Hellenic Data Protection Authority (

Dimitrios Gounaris 20-Navarionou

54621 Thessaloniki

Tel: +30 2310 265893